Cancellations & Refunds

Cancellation policy during black-out period

  • 20th December to 5th January – no cancellation charge if cancelled before 90 days from the date of arrival, thereafter total stay in full or 100% deposit will be charged.

Cancellations during the stay

  • In case you decide to shorten your booking post the check-in date, you will be charged for the entire stay for which the reservation was originally made for.

Refund Policy

  • In case of a reservation cancelled outside the 15 day period from the date of arrival, the refund will be processed within 15 working days from the date of receipt of bank account details from the customer.(not valid for black-out period)
  • Credit card transaction or processing fee if any will be deducted from the refund.
  • Refund will be processed in local currency only.

Refund for late cancellations

  • No refund will be processed for late cancellations (cancellations received within 15 days from the arrival date) or for the no-shows on the date of arrival in any case whatsoever.
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